Terms and Conditions

Last updated: 28 July 2026

These Terms and Conditions govern your use of the HeadTrixx website and purchases made through it. By using the store or placing an order, you agree to these terms and the policies linked from this website.

Store use

You must provide accurate information, use the store lawfully and not interfere with its security or operation. Purchases by minors must be made under the supervision of a parent or legal guardian.

Products and information

We aim to display product descriptions, sizes, prices and availability accurately. Packaging, colour and appearance may vary slightly from screens or updated batches. Always follow the complete label supplied with the product. Product information is not medical advice, and individual cosmetic results vary.

Orders

An order acknowledgement does not guarantee acceptance. We may refuse or cancel an order because of availability, pricing or listing errors, suspected fraud, payment failure, delivery limitations or legal requirements. Where payment has been captured for an order we cancel, the applicable amount will be returned through the original payment method.

Pricing and payment

Prices are shown in the store currency and may change without notice. Taxes, shipping charges and discounts, where applicable, are shown during checkout. Payment is processed by third-party providers subject to their terms.

Delivery, returns and cancellations

Our Shipping Policy, Returns and Refunds Policy and Cancellation Policy form part of these terms.

Intellectual property

The HeadTrixx name, website content, graphics, product descriptions and other brand materials are protected by applicable intellectual-property laws. They may not be copied, republished or commercially used without permission.

Liability

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. To the extent permitted by law, HeadTrixx is not responsible for indirect or consequential loss arising from website use, delivery events outside reasonable control, misuse of a product, failure to follow label directions or undisclosed sensitivities.

Governing law

These terms are governed by the laws of India. Subject to applicable consumer rights and mandatory jurisdiction rules, disputes will be subject to the courts having jurisdiction in Nagpur, Maharashtra.

Contact

Questions may be submitted through our Contact page or WhatsApp at +91 81808 99884.